Wallet recovery
New Zealand's most experienced cryptocurrency recovery specialists.
If your assets can be recovered, we will find a way. We take a systematic, scientific approach to recovery - methodical, offline, discreet, and technically exhaustive, built on deep hands-on experience across every major wallet format and scenario. For high-value cases, we travel to you anywhere in New Zealand, conducting recovery work on-site with strict air-gapped security. No recovery fee unless we succeed.
Meet the team
A team built on years of real experience across NZ's most complex crypto matters.
Lead Forensic Consultant
Forensics, legal support & wallet recovery
New Zealand
Managing Director
Personal consulting, wallets & security
New Zealand
We travel to you - anywhere in New Zealand, at our own cost. All recovery work is conducted in person, fully offline, using air-gapped equipment and strict security protocols. We apply deep technical expertise to recover your assets safely, then help you move forward - whether that's setting up a Trezor hardware wallet or converting to NZD. No fee unless we succeed, and every successful recovery includes complimentary follow-up consulting.
Your privacy is absolute and contractually guaranteed. We never disclose that an engagement took place, share case details, or discuss outcomes with anyone outside our team - under any circumstances. A full NDA is available and signed before any work begins.
Process
Step 1
Tell us about your situation - what wallet, what you remember, and what you've already tried. We'll respond within 24 hours.
Step 2
We call you. Confidential, no obligation. We assess your scenario honestly, give you a clear probability estimate, and explain our approach. If we can't help, we'll tell you.
Step 3
If we're confident we can help, we put a simple agreement in place. No recovery fee unless we succeed - transparent and straightforward.
Step 4
We get to work - methodical, offline, and fully documented. For high-value cases, we travel to you anywhere in New Zealand and conduct the work on-site with air-gapped equipment.
Step 5
Access restored. Assets transferred to a wallet of your choice. Done.
Services
Every lost wallet is different. We apply proven, offline recovery techniques across seed phrases, encrypted files, hardware devices, and complex multisig setups - with clear communication and strict security at every step.
BIP-39 phrase recovery including missing, transposed, corrupted, and incorrectly recorded words across all wordlists.
Systematic password and passphrase recovery using targeted pattern analysis and custom rulesets.
Recovering funds from non-standard BIP-32/44/49/84 derivation paths and legacy account structures.
Ledger, Trezor, Coldcard, and KeepKey device recovery including PIN bypass, firmware issues, and physical damage.
Bitcoin Core, Armory, Electrum, and early-format encrypted wallet file recovery.
Reconstructing BIP-39 extension passphrases from partial or corrupted information.
Restoring access to complex 2-of-3 and custom multisig configurations.
All recovery work conducted under strict protocols. Your keys and phrases are never stored, transmitted, or retained.
Track record
Real cases we've handled, each one different, each one resolved.
Recent recoveries
1 BTC Recovered
October 2025
A 2015-era Bitcoin wallet had been partially compromised, with 0.4 BTC exfiltrated years prior. We traced the on-chain history, confirmed 1 BTC remaining, rebuilt the legacy wallet structure, and migrated the funds to a modern secure wallet.
$30K TRX Recovered
September 2025
A non-standard 128-character private key left $30,000 in TRX completely inaccessible to modern wallets. We converted it to a standard importable format using cryptographic key reduction, restoring full access to the funds.
$400K Recovered
August 2025
Access to a Bitcoin wallet had been lost for over a decade, with several technical obstacles to overcome.
“Nic did a fantastic job stepping us through the process, flying to help us in person. His calm, knowledgeable approach settled our nerves and we are very grateful to have regained full access to our assets.”
Client
$800K Recovered
April 2025
A hardware wallet holding a family's life savings was actively compromised mid-transaction. We identified the attack vector, secured the remaining funds, and migrated everything to a new clean wallet.
“Their transparency and expertise were incredible. Thanks to them, all my Bitcoin was saved. I can't express how grateful I am for their help during one of the most stressful times of my life.”
Client
The cases above represent only a selection of our public recoveries, shared with explicit client permission. Across all engagements, we've completed recoveries totalling over $2.1M+ NZD. Every case is unique, and we're happy to sign an NDA to keep your engagement fully confidential.
Each recovery is assessed individually. Book a consultation to discuss your situation.
Contact
Lost access to a wallet, seed phrase, or hardware device? Send us a brief outline of your situation and we'll call you back within 24 hours. Please do not send seed phrases, private keys, or sensitive wallet details via this form - we'll discuss those securely on the call. Confidential, no obligation, and no fee unless we succeed.
Prefer email? contact@cryptoconsulting.nz
Enquiry type
FAQ
